Turnaround times may be a little longer for bulk orders or during busy gifting periods. If you need your order for a particular date, please contact us before ordering and we'll let you know what's possible.
Postage is through Australia Post and available shipping options will be displayed at checkout.
Delivery times after dispatch will depend on your location and the postal service. Please remember that our processing time and the carrier's delivery time are separate.
We'll contact you when your order is ready and provide collection details. Please wait until you've received confirmation before coming to collect your order.
We'll share important order cut-off dates when applicable, and recommend ordering early when your keepsakes are needed for a special occasion.